Frequently asked questions

We deliver all over Pakistan within 2–4 working days. Orders placed before 3 PM (Monday to Saturday) are processed the same day. Orders placed after 3 PM, on Sundays or on public holidays are processed on the next working day.

Yes, on orders of Rs. 3,000 or more. Delivery charges apply to orders below Rs. 3,000 and are calculated at checkout.

Yes. We offer Cash on Delivery across Pakistan, so you can pay when your order arrives at your doorstep.

Once your order is dispatched, you will receive a confirmation email with a tracking link. You can also enter your order number on our Track My Order page.

Please check your delivery details before you place the order. We cannot change the address once an order has been shipped.

You can request a return within 30 days of receiving your order. Items must be unused and in their original packaging, and an order number is required. To start a return, email deepsealifesciences@gmail.com. Full details are in our refund policy.

Please inspect your order as soon as it arrives. If it is damaged, defective or incorrect, contact us the same day so we can resolve it quickly. Faulty products are repaired or replaced, and for a faulty or incorrect product you can choose a voucher refund or a bank transfer.

Refunds are processed within 10 business days after your return is approved. Bank refunds may take longer to appear, depending on your bank.

Eligible products include a 12-month warranty unless the product page says otherwise. It covers genuine manufacturing faults, with a replacement or exchange. It does not cover misuse or accidental damage, normal wear and tear, water or heat damage (unless the product is stated to be waterproof or heat-safe), or improper storage or handling. See the warranty policy.

Message us on WhatsApp or email deepsealifesciences@gmail.com with your order number and a short description of the problem.

Deepsea Care offers electric breast pumps, wearable breast pumps, and breastfeeding pumps designed for comfort, efficiency, and hygienic milk expression.

Wearable is best for working moms who want hands-free pumping, Electric suits daily pumping at home or in the office, and Manual is good for travel and backup. You can compare them on our Breast Pumps page.

Yes, wearable breast pumps are designed for regular use, offering hands-free convenience while maintaining comfort and effective milk expression.

Yes, breast pumps are suitable for first-time mothers, helping them manage milk supply, maintain feeding routines, and express milk comfortably.

Electric breast pumps are ideal for working mothers, offering efficient and discreet milk expression to support flexible breastfeeding schedules.

Yes, silicone milk collectors are made from food-grade materials and are safe, gentle, and suitable for daily breastfeeding routines.

No. Our products are comfort and convenience tools for everyday breastfeeding. If you have persistent discomfort, signs of infection, or ongoing feeding difficulty, please speak to your lactation consultant or doctor.

Yes. Deepsea Care is available at authorized retailers in Karachi, Lahore, Hyderabad and Multan. See the full list on our Where to Buy page.